Questions, answered straight.

Can't find yours? Call or text the shop at (719) 280-2638 or email alex@arkscreenprinting.com.

Getting started

Is it really free?

Yes. There's no monthly fee, no listing fee and nothing to buy up front. Each garment has a base cost — the blank, the print, packing and our margin — and you see it before you set your price. What you keep per garment is your price minus that base.

Buyers pay your price plus shipping: $7.99 an order, free over $75.

Who is it for?

Bands and artists, clothing brands, clubs, events and communities — anyone with a design and people who'd wear it. If you need shirts for one job instead, like a team order or an event run, our custom-order site is the faster route.

Can I set everything up before anyone can see it?

Yes. Your store isn't public until you publish it, and each release can be public, unlisted (only people with the link) or private — a dress rehearsal only you can see.

What artwork do I need?

A file that prints well at the size you place it: a PNG with a transparent background at 300 pixels per inch at print size works best, and vector artwork is welcome. The Studio checks resolution as you size the art, and a printer reviews the production file before a release goes live.

Can I order a sample first?

Not as a Studio feature yet. If you want to see a print before you launch, call or text the shop at (719) 280-2638 and we'll sort it out.

Printing and products

Screen print or DTF — who decides?

The run does. 24 or more garments in a run are screen printed on a manual press; fewer are DTF printed. In a campaign the run is everything sold before it closes; on demand it's each day's orders for your release.

Screen printing takes up to 2 ink colours from 24 garments and up to 6 from 40. A design that needs more prints DTF in full colour, and the printer confirms it against your artwork before it goes on press. Buyers read this rule before they pay, and the method never changes what they're charged.

What if a campaign sells fewer than 24?

It still prints — DTF instead of screen print — and every buyer gets their order. Nobody is refunded for a run that came up short, and what you keep per garment doesn't change.

Do you review designs?

Yes — every release, before it goes on sale. A printer checks the production file, placement and colours, and either approves it or tells you what to change. You choose whether an approved release launches straight away, on a date, or when you press Launch.

Which products can I sell?

Apparel we can print well — tees, long sleeves, hoodies, crewnecks and more, from brands like Gildan, Next Level and AS Colour — starting with the tees we'd pick for our own brand. You pick the garments and colours for each release; buyers pick the size.

See the products.

Do bigger sizes cost more?

Buyers pay a little more for 2XL and up — what the bigger blank costs us — and you keep the same per garment as on any other size.

Orders and buyers

How fast do orders ship?

Print on demand: we pull the day's orders every evening and they ship in 3–5 business days. Campaign: everything sold is printed together within 5 business days of the blanks arriving after it closes, then shipped. Every order gets a tracking number by email.

Who handles payments, shipping and returns?

We do. ARK is the merchant of record: buyers pay ARK through Stripe, we print, pack and ship with tracking, and we answer them if something's wrong.

A defective, damaged or wrong item is replaced or refunded within 30 days of delivery, and a size that doesn't fit is exchanged free within 30 days. Because every garment is printed to order, we don't refund a change of mind.

Do you ship outside the US?

Not yet. Orders ship within the United States only for now.

How do I promote a release?

Share your store and release links anywhere. The Studio makes share links tagged for each channel and discount codes — percent or fixed amount, with dates, limits and a minimum order — and shows views, carts and orders by release and by source.

Money

How and when do I get paid?

Earnings from an order become available 21 days after it ships, and we pay them by PayPal at the start of each month once you have $20 or more available. You add your PayPal email in the Studio and confirm it with a code we email to it.

US tax rules apply: we ask for a W-9 before your payouts reach $600.

Everything else

Can I connect Shopify or my own domain?

Not yet. Stores live at a design.arkscreenprinting.com link today; a Shopify connection is on the roadmap.

Can I talk to someone?

Yes — the printer. Call or text (719) 280-2638 (Monday – Sunday, 7:30am – 7pm) or email alex@arkscreenprinting.com.

Ready when you are.

Open a free store and make the first release.

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